Zeotap Recruitment 2021 | Technical Support Engineer | Bangalore

Geotap Recruitment

Zeotap Recruitment 2021 @ zeotap.com | Technical Support Engineer | Bangalore: From here, candidates can get accurate information about Zeotap Job Openings. Recently, Zeotap company had announced geotap recruitment 2021 drive For the role of Technical Support Engineer in Bangalore. So, all the candidates who are willing to work for full time opportunities and having qualification in BTech/ MCA in Information Technology, Computer Science or related field can use this opportunity. So, to apply for this Zeotap Technical Support Engineer Recruitment 2021, candidates must, fill the details in the Zeotap Application Form and submit it online through the official site or from the link given below.

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Zotap Recruitment 2021 – Overview

company’s name Geotape
job role Technical Support Engineer
Eligibility B.Tech/MCA degree in Information Technology, Computer Science or relevant field
place Bangalore
type of work all the time
Class IT Jobs
official website zeotap.com

Zeotap. about

Zeotap is a Customer Intelligence Platform (CIP) that helps companies better understand their customers, predict behavior and invest in more meaningful experiences. and enables brands to build on a hub of first-party data to win new customers and grow their loyal base. Our free yet seamlessly integrated modules include customer data integration, enrichment, identity solutions, analytics/modelling (including data clean rooms), and activation for 100+ partners across the marketing ecosystem.

Requirements | Technical Support Engineer

  • Practical experience with Windows/Linux/Mac OS environment
  • B.Tech/MCA degree in Information Technology, Computer Science or relevant field
  • Good work experience with CLI in log analysis, file manipulation, searching, etc.
  • Practical with Shell Commands with Intermediate Level Ability
  • Working experience in Cloud CLI is a big plus
  • GCP Gsuites is a major plus
  • Familiar with JIRA Ticketing System
  • Practical with SQL queries and operations on fairly large data sets in RDBMS and OLAP DB
  • Ability to work with browser developer tools to identify issues with the UI/SDK
  • Ability to diagnose and troubleshoot basic technical issues
  • Excellent problem-solving and communication skills Ability to provide step-by-step technical support, both written and oral

Responsibilities – Technical Support Engineer

  • You must be able to find and identify solutions to software and hardware problems
  • You must be able to ask targeted questions to customers to quickly understand the root of the problem
  • You should diagnose and troubleshoot technical issues, including account setup and network configuration
  • You should be able to talk to customers through a range of tasks, whether via phone, email or chat, until they resolve a technical issue.
  • You will track computer system issues through the solution, within the agreed time frame
  • You should refer unresolved issues to the appropriate internal teams (eg software developers)
  • You will refer to internal database or external resources to provide accurate technical solution
  • You will provide prompt and accurate response to customers
  • You will ensure that all issues are properly logged
  • You must be able to prioritize and manage multiple open issues at a time
  • After troubleshooting you will follow up with customers to ensure that their IT systems are fully functional
  • You will generate accurate and timely reports
  • You comply with Zeotap’s company, privacy and information security policies and procedures
  • You should be able to document technical knowledge in the form of notes and manuals
  • You complete all the awareness training assigned on time
  • You complete all the awareness training assigned on time

geotap offer

  • Competitive compensation and attractive benefits
  • Work with a network of highly motivated entrepreneurs and global senior investors in telco, data, advertising and technology
  • Flexible work support, guidance and training provided by highly experienced team
  • health insurance coverage
  • fast working environment

How to Apply for Geotap Internship Openings?

  • Open @ official site zeotap.com.
  • The GeoTap home page is displayed on the screen.
  • Go to Career section.
  • Search Geotap Recruitment 2021 for Technical Support Engineer link.
  • When the link appears, click on it or candidates can directly hit the arranged link.
  • Fill the details in the Geotap Application Form and store it for future use.
Zeotap Recruitment 2021 – Important Links
To check and apply for ZOTAP Recruitment 2021 Click here

To get all the updated information of Zeotap Recruitment 2021 keep following our web portal @ freshers now Regularly.

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